🏆 Best Proxy 2025⭐ 4.9/5 Rating✓ GDPR Compliant

Privacy Policy

Last updated: November 9, 2025

At ProxyCove, we take the protection of your personal data seriously. This policy provides a detailed description of how we collect, use, store, and protect your information.

1. Introduction

Welcome to ProxyCove ("we," "our," or "us"). We are committed to protecting your personal data and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://proxycove.com and use our proxy services.

By using our service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any of the terms of this policy, please do not use our service.

This policy complies with the requirements of GDPR (General Data Protection Regulation of the EU), CCPA (California Consumer Privacy Act), LGPD (General Data Protection Law of Brazil), and other international personal data protection standards.

2. Information We Collect

We collect various types of information to provide and improve our services:

2.1. Personal Data

  • Name — for the personalization of your account
  • Email address — for registration, login, and communication with you
  • Telegram ID/Username — if you register via Telegram
  • Google ID — if you register via Google OAuth
  • Password — is hashed using bcrypt for secure storage
  • Referral Code — if you were invited by another user or are inviting others

2.2. Technical Data

  • IP address — for ensuring security and preventing abuse
  • Device type and operating system — for optimizing the service performance
  • Browser — for ensuring compatibility
  • Cookies and Similar Technologies — for the improvement of the user experience
  • Session Information — for maintaining your authentication

2.3. Service Usage Data

  • Type of proxy — residential, mobile, or datacenter
  • Amount of traffic used — for accounting of utilized resources
  • Proxy Country — the location you have selected
  • Date and time of use — for statistics and analytics
  • Proxy Settings — rotation, IP whitelist, blocked hosts

2.4. Payment Data

We use third-party payment systems to process payments. We **do not store** full bank card data on our servers.

  • Payment Amount — for accounting of balance top-ups
  • Payment Method — cryptocurrency, ЮKassa, Stripe
  • Transaction Identifier — for tracking the payment status
  • Date and time of payment — for financial reporting purposes
  • Payment Status — successful, pending, declined

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provision of Services — creation and management of your account, provision of access to proxy servers
  • Payment Processing — accounting for balance top-ups and deductions for traffic usage
  • Service Improvement — analysis of usage for optimizing performance and functionality
  • Communication — sending transactional notifications (registration confirmation, payment notifications, technical support)
  • Marketing — sending news about new features, special offers (with the option to unsubscribe)
  • Security — detection and prevention of fraud, abuse, and violations of the terms of use
  • Compliance with Laws — fulfillment of legal obligations and protection of our legitimate interests
  • Referral Program — accounting for rewards for attracting new users
  • Analytics — statistical analysis for understanding user behavior and improving UX

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience with the service. Cookies are small data files that are stored on your device.

Types of cookies used:

🔐 Mandatory cookies

Necessary for the operation of the website. They provide authentication, session security, and core functionalities. Without them, the service will not be able to function properly.

📊 Analytical cookies

They help us understand how visitors interact with the website. They collect anonymous statistics about visits, time spent on the site, and traffic sources.

🎯 Functional cookies

They store your preferences (interface language, region) to improve the user experience.

📢 Marketing cookies

They are used to display relevant advertising and measure the effectiveness of marketing campaigns.

Analytics tools that we use:

  • Yandex Metrica (ID: 98232186) — traffic analysis, click maps, webvisor
  • Google Tag Manager (GTM-NLQZN85Z) — tag and event management
  • Google Analytics 4 (G-Y6YD5ZDZ6R) — deep user behavior analytics

Cookies Management: You may manage cookies through your browser settings. Please note that disabling essential cookies may limit the website's functionality. Most browsers automatically accept cookies, but you can change the settings to block them or receive notifications.

5. Transfer of Data to Third Parties

We **do not sell** your personal data. However, we may disclose your information to third parties in the following cases:

💳 Payment Systems

For payment processing, we use the following verified payment systems:

  • Cryptocurrency Payments — for processing payments in Bitcoin, Ethereum, USDT, and other cryptocurrencies
  • ЮKassa — for processing card payments and electronic wallets (Russia and CIS)
  • Stripe — for international card payments
  • Each payment system has its own privacy policy and security standards (PCI DSS).

📧 Email Services

We use third-party services for sending transactional and marketing email communications:

  • Registration Confirmation — welcome emails and email verification
  • Payment Notifications — receipts and balance top-up confirmations
  • Technical Notices — information about traffic expiration, service updates
  • Marketing mailings — news, special offers (with the option to unsubscribe)
  • You may unsubscribe from marketing communications at any time by using the link provided in the email.

📊 Analytical Services

To improve the service, we use analytical platforms:

  • Yandex Metrica — analysis of traffic and user behavior
  • Google Analytics — statistics of visits and conversions
  • Google Tag Manager — event management and goal tracking
  • These services collect anonymized data for statistical analysis.

⚖️ Legal Requirements

We may disclose your information if required:

  • By court order — in response to court summonses or court decisions
  • Upon request of law enforcement agencies — subject to lawful grounds
  • For the protection of rights — for the protection of our rights, property, and security
  • Fraud Prevention — for the investigation of potential violations of the terms of use

🔄 Business Operations

In the event of a merger, acquisition, or sale of assets:

  • Your data may be transferred to the new business owner
  • You will be notified of any changes in ownership
  • The new owner is obliged to comply with the terms of this Privacy Policy.

6. Data Storage and Security

Security Measures

We apply modern technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction:

  • Password Encryption — bcrypt with a high complexity factor is used
  • HTTPS/SSL — all data is transmitted over a secure connection
  • API Protection — JWT tokens for authentication with a limited validity period
  • Access Control — strict separation of access rights between administrators and users
  • Security Monitoring — continuous monitoring of suspicious activity
  • Regular Updates — timely software updates and vulnerability fixes
  • DDoS Protection — the use of systems for protection against denial-of-service attacks
  • Backup — regular creation of data backups

Data Retention Periods

We retain your personal data only for the period necessary to achieve the purposes described in this Policy:

  • Active accounts — data is stored as long as your account remains active
  • Deleted accounts — personal data is deleted within 60 days after account deletion
  • Activity logs — are stored for a period of 6 months for security and debugging purposes
  • Payment Information — is stored for a period of 5 years in accordance with tax legislation
  • Traffic Data — only the volumes of used traffic are taken into account without logging visited websites

Important: We do not log and do not track the websites you visit through our proxy servers. We only account for the volume of traffic used for billing purposes.

7. Your Rights

In accordance with GDPR, CCPA, and other data protection laws, you have the following rights regarding your personal data:

🔍 Right of Access

You may request a copy of all your personal data that we store. We will provide the information in a structured, machine-readable format.

✏️ Right to Rectification

You may request the correction of inaccurate or incomplete data. You may also update most of the data yourself in your personal account.

🗑️ Right to Deletion

You may request the deletion of your personal data ("right to be forgotten"). Please note: some data may be retained to comply with legal obligations.

⏸️ Right to Restrict Processing

You may request the restriction of the processing of your data under certain circumstances, such as when disputing the accuracy of the data.

📤 Right to Data Portability

You may request the transfer of your data to another service in a structured, machine-readable format (for example, JSON or CSV).

🚫 Right to Object

You may object to the processing of your data for marketing purposes. You may unsubscribe from marketing communications at any time.

🤖 Right to Object to Automated Decisions

You have the right not to be subject to decisions based solely on automated processing, including profiling.

📋 Right to File a Complaint

You have the right to file a complaint with the data protection supervisory authority in your country if you believe that we have violated your rights.

How to Exercise Your Rights

To exercise any of the rights listed, please contact us at support@proxycove.com or via Telegram @proxycove_support. We will respond to your request within 30 days.

8. International Data Transfer

ProxyCove operates at an international level, and your data may be processed on servers located in various countries around the world.

We ensure that the transfer of data outside the European Economic Area (EEA) is carried out in accordance with the requirements of GDPR:

• Use of Standard Contractual Clauses (SCC) approved by the European Commission

• Data transfer only to countries with an adequate level of protection recognized by the EU

• Implementation of additional security measures, such as encryption and pseudonymization

For users from the USA (in accordance with CCPA): you have the right to know what data is collected, how it is used, and the right to data deletion.

For users from Brazil (in accordance with LGPD): we comply with the requirements of Brazilian data protection legislation.

9. Children's Privacy

Our service is intended for individuals 18 years of age and older. We consciously do not collect personal data from children under the age of 18.

If you are a parent or guardian and have learned that your child has provided us with personal data without your consent, please contact us at support@proxycove.com.

If we discover that we have collected personal data from an individual under the age of 18 without parental consent verification, we will take measures to delete this information from our servers as soon as possible.

10. Changes to the Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our operational practices, legislation, or for other operational, legal, or regulatory reasons.

In the event of significant changes, we will notify you by one of the following methods:

Email notification — to the email address specified in your account

Notification in the personal account — a pop-up notification upon system login

Notification in the Telegram bot — for users registered via Telegram

The date of the last update is indicated at the beginning of this document. We recommend regularly reviewing this page to stay informed of the current information.

By continuing to use our service after the changes take effect, you agree to the updated Privacy Policy.

11. Contact Information

If you have any questions, comments, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:

Contact Us

🏢

Company

ProxyCove

📧

Email for Privacy Inquiries

support@proxycove.com
💬

Telegram Support

@proxycove_support
🌐

Official Website

https://proxycove.com