Get in Touch

We're here to help and answer any question you might have

Contact Information

We typically respond within 30 minutes or less.

For faster and more efficient support, we recommend opening a ticket in your personal account.

Frequently Asked Questions

How quickly can I expect a response?

We strive to respond to all inquiries within 30 minutes or less. For urgent matters, please use our priority support system in your account.

What kind of support do you offer?

We offer 24/7 technical support via email and through our ticket system. Our team is equipped to handle any questions or issues you may encounter.

Can you provide custom solutions?

Yes, we specialize in creating tailored proxy solutions for businesses with unique requirements. Contact our sales team to discuss your specific needs.

Can I visit your office?

As we primarily operate online, we don't have a physical office open for visits. However, we're always available through our online channels.

How do you ensure the confidentiality of my inquiries?

We take your privacy seriously. All communications are encrypted and our staff adheres to strict confidentiality policies.

Support Information

We use a unified email system for all types of inquiries. To help us process your request more efficiently, please include a specific subject line.

How to Contact Us

When emailing support@proxycove.com, please use one of the following prefixes in your subject line:

[SALES] for sales inquiries
[TECH] for technical support
[BILLING] for billing questions
[PARTNER] for partnership opportunities

Ready to Reach Out?

Whether you have a question about features, trials, pricing, or anything else, our team is ready to answer all your questions.